Shipping policy

Shipping Policy

Last updated: 10.01.2026

At House of Lucifer, we aim to deliver your order as quickly and reliably as possible. Please read the information below for full details on our shipping process.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and UK public holidays).
Once your order has been processed, you will receive a confirmation email with tracking information (where available).

During peak periods, sales, or product launches, processing times may be slightly longer.

UK Shipping

We currently ship across the United Kingdom.

  • Standard UK Delivery: 2–5 business days

  • Express UK Delivery (if available): 1–2 business days

Shipping costs are calculated at checkout and displayed before payment.

International Shipping

We also offer international shipping to selected countries.

Delivery times and shipping costs vary depending on destination and will be calculated at checkout. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking number (if applicable). Please allow up to 24 hours for tracking information to update.

Delays & Lost Packages

While we strive to meet all delivery estimates, delays may occasionally occur due to factors beyond our control (such as courier delays, weather conditions, or customs processing).

If your order has not arrived within 7 business days after the estimated delivery date, please contact us at contact@houseoflucifer.co.uk and we will investigate the issue.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.
House of Lucifer is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply.

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:

📧 contact@houseoflucifer.co.uk